Concord Management - What is your opinion?

[ADMIN.]

Concord Management Ltd is the current management firm for Nautilus Cove Condo (& also our 'sister' community in PCB called Stone Harbor).

Various complaints have come to my attention on other rating sites and I would like to hear from any residents, either Owners or Renters here at NCC as to how they rate Concord and any experiences you might like to publish.

Most of my dealings with them have been negative, including one today in which they refused to provide several pieces of information regarding Owner address and Delinquencyh info.

Unfortunately Concord is both the NCC Association management firm and they also rent out the Developers 56 unsold condos. I have always thought that the NCC side gets the short end of the stick and that we are in effect subsudizing the Developers rentals.

So what do you have to say about Concord Management, either from an Owner perspective or that of a tenant?

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Note: Take a look at the New 10/4/10 Condo Management Agreement at: tinyurl.com/39sy3cy

[Mary]

I was amazed that the management firm is using the Core Logic firm for the checks they do on applicants for renters, why do we use a firm rated by the Better Business Bureau as a D-? Also why is $50 charged when the actual cost is $37!

[concerned owner]

Anyone else wonder why our Service Manager lives on the "sister property" Stone Harbor and their Service Manager lives here? Seems like a strange concept to me. One would think it would be the other way around.

[J]

I'll take a crack at that one.

If some one button holes them they can correctly say that they can't help because they don't work 'here'.

:oIn the 5 years I've lived here we have gone through at least 8 maintanence guys, they just don't last long enough to bother to get to know their names.

[Alisa H]

I think it is that Nautilus guy has a dog so he cannot live here

[J]

I don't see why anyone working here would want to live here. I think they get a hundred bucks or so off the rent, but it is not free housing.

Then you get people with complaints or wanting service 'bothering' you when you are not on the clock.

Also when Kay Dobbins, our old CAM, got fired Concord made her and family move within a few days. So if you end up getting fired, or quitting you are pretty much forced out ASAP.

But, yeah, it could be a dog issue as tenants can't have them now for new move ins (GOOD IDEA!)

[NH]

The reason the maintenance guys don't last long is because they are doing the job of at least two men taking care of the property. Not to mention the constant complaints from the home owners and renters. In my opinion the renters shouldn't be allowed on the property. It is supposed to be a condo community not an apartment complex. Nautilus would be a beautiful complex if renters weren't tearing it up. Owners are supposed to have control not Concord or the renters. If you say something Concord doesn't like it is swept under the rug pretty quick it seems. So who has the control? Hmm? I know what the Condo Docs say, but they carry no weight against the issues owners are having unless the owners contact the Board and make it happen.

[ADMIN.]

You make 2 interesting points, the first is that this is suppose to be a condo and not an apartment complex.

Actually it was set up (as was Stone Harbor) as a low rent apartment complex, that for some reason evolved into a condo complex then, when the condos stopped selling 2 yrs ago, flopped back into being a rental.

I have on my blog an article from that time and I will put it at the bottom of my comments.

The 2nd thing you said was absolutely correct: Concord works for the Board. Unfortunately for years the Board was in effect the Developer and Concord. Only recently have we gotten 2 Owners on the BOD and now we actually control the complex, but that is in theory, the CAM and Concord still control it despite the BOD.

The CAM and Concord are like a stubborn mule and what they need is a hard swung 2 by 4 between the ears so they know just who is in charge. Maybe they will get it and maybe they won't. It isn't up to me. Here is the article and it is also on my blog site:

Saturday, June 23, 2012
Nautilus Cove Was Always Meant As Low Income Housing - Not a Condominium
Moved up the Blog: From the Archives 2004 - F.Y.I.
"Local: Income-based housing hits the Beach"

Local: Affordable housing at beach grows
Monday, June 21, 2004

By Cara New - News Herald Writer
747-5071 / [e-mail]

PANAMA CITY BEACH
Pricey beachfront condominiums are going up with a bang, but affordable housing options in Panama City Beach are growing too — albeit more slowly.

The Bay County Housing Finance Authority just applied for $7 million in tax-exempt bonds to begin its second multi-family affordable housing project. The first project was Andrews Place Apartment Homes on Frankford Avenue in St. Andrews.

The $7 million bond issue will cover much of the $11 to $12 million cost of the Nautilus Cove Apartments, a 192-unit, multi-family rental community to be located on the northeast corner of Back Beach Road and Nautilus Drive.

"Each one of our properties came with a market study identifying demand," explained Ben Johnson, chairman of the Housing Finance Authority, a public corporation that assists with affordable housing projects in Bay County.

Johnson said the apartments would help the many people who work in the service industry on the Beach and cannot afford to live there.

Because the apartments benefit from public funds, prospective residents have to meet income requirements and rent is adjusted to be no more than 30 percent of a renter’s income, Johnson explained.

The developer, The CED Companies, is based in Maitland and calls itself an "innovator" in the field of affordable apartment housing. The CED Companies also developed Stone Harbor Apartments, a 160-unit affordable housing community on Alf Coleman Road in Panama City Beach.

Johnson said construction on Nautilus Cove Apartments would begin late this year and would take 12 to 15 months to complete.

[ADMIN.]

We have had about 8-9 people cycle through the maintanence position here since my arrival in May, 2007. 10 months was actually pretty good run, for some it is just a few months but those I have spoken to were not impressed with Concord.

I never spoke to Mr. Holland as I have only been on the property 2 days this year and 20 days last year, but others in that position, including the one just before Mr. Holland, have dropped comments about how difficult it was working with 'the office'. I'm surprised that anyone wants to work here.

[Karen G]

All with a grain of salt. It is easy to spout off when one is disgruntled. The new guy seems to be doing a great job.

[Karen G]

Dealings have been fine with bd and mgmt. and the blog man. Maintenance comes and goes with the several mgt companies. Looking good here now is what counts.

[Condo Owner]

There can be no doubt just who is behind the problems at the condo.

You should stop talking around things by saying 'the office'. The OFFICE is Turnipseed. She is petty, vindictive, argumentative and she should have been fired a long time ago.

There is no doubt in my mind that the person who was posting garbage on this site is Turnipseed. This is just the sort of thing she would get up to. Who else had it in for #407 AND the Concord Maintenance Supervisor? If just one was being attacked then it would still be an open question, but both being attacked in the same way = It was Turnipseed.

Try calling the office, you get the machine, go by and as often as not it is closed and locked.

She has to be removed and in fact that whole Concord bunch should get canned, but a good start would be Turnipseed!

You should take a look at her own mugshot: baycounty.s3.amazonaws.com/thumb_baycounty_arrests-reports-and-mugshots_285.jpg

[St Lucie Place Apts]

Published on May 18, 2012 by ellenewize1
from the you tube video: www.youtube.com/watch?v=Izk_J1gw_Mcand don't forget to look at these sites:

concordsucks.blogspot.com/
concordmanagementltd.blogspot.com/
northbridgesucks.blogspot.com/
stoneharborsucks.blogspot.com/
St. Lucie Place Apts in Stuart FL, was sited a "Warning Issued" on "05/04/2012" and '"07/06/2012" by the State of Florida Professional Business Regulation, for ROACHES!!

MOST OF CONCORD MANAGEMENT LTD 139 APARTMENTS ARE INFESTED WITH SEVERAL OF THE FOLLOWING PROBLEMS, RATS, ROACHES, BEDBUGS, CRIME, DRUG DEALERS, GANG VIOLENCE, TRASH PILES, MOLD OR AN INCOMPETENT STAFF.

(Based on the apartments reviews websites)
I guess this is why they have to trick people into signing a lease with them!!!

THEIR BEST TRICK IS TO HOLD UP YOUR PAPER WORK SO THEY'LL HAVE TO SHOW YOU YOUR APT AT NIGHT. YOU WILL NOT SEE THE ROACHES THAT NIGHT ANYWAY, BECAUSE THEY WILL SPRAY THE DAY YOU COME IN TO SIGN THE LEASE. THAT WILL HOLD THE ROACHES BACK LONG ENOUGH FOR YOU TO BE FOOLED, OR, THEY WILL SWITCH APARTMENTS ON YOU AT THE LAST MINUTES, YOU WILL THINK YOU ARE GETTING A GOOD SAFE HOME FOR YOUR FAMILY. BY THE WAY, AT NIGHT YOU CAN'T SEE THE ROACH DROPPINGS IN CLUSTERS IN THE KITCHEN, SO BRING YOUR FLASH LIGHT.

They manage apartment buildings in FLORIDA, TEXAS, GEORGIA, OHIO, MICHIGAN, NEW YORK, SOUTH CAROLINA, TENNESSEE and ILLINOIS.
CHECK OUT APARTMENT RATINGS AND APARTMENT REVIEWS and www.concordmanagementsucks.com

READ ALL THE COMPLAINTS AND LAWSUITS FILED AGAINST THEM on the Rip Off Report also known as the Bad Business Bureau at: badbusinessbureau.com/
Very happy to see that they are being exposed for being the FILTHY BEAST they are!!!

1) CONCORD MANAGEMENT LTD tell new Tenants they will get new cabinets, but once the lease was signed most Tenants got nothing.

2) Mold at one of CONCORD MANAGEMENT LTD apartments.

[Pete]

I thought that the article in the PC Herald was interesting and it was about the Stone Harbor apartments where Concord Management has always run that place and how they and AUM are just totally ripping off the tenants at that place. Things have to be pretty bad when the City gets involved and writes a new law to keep the place from screwing people who live there.

PCB closes loophole on water charges
By Valerie Garman / The News Herald - Published: Tuesday, October 30, 2012

PANAMA CITY BEACH — The Panama City Beach Council has closed a loophole on an ordinance that allowed apartment complexes to overcharge residents for city utility services.

A city investigation into individual meter readings at Stone Harbor Apartments on Alf Coleman Road showed some residents were billed $9 to $10 per 1,000 gallons of water used, nearly three times the city rate.

The ordinance, which prevents the resale of city water and sewer services by any third party, was amended at the Oct. 11 council meeting, adding language to prohibit landlords from taking utility cost from vacant units or the common areas and distributing it among tenants.

“They weren’t breaking the law, but they weren’t following what we intended the ordinance to do,” Utilities Director Al Shortt said of the complex, which out sources billing to American Utility Management (AUM). Residents “were essentially paying for stuff that should have been absorbed by the community.”

Shortt said the complex, a Concord Management property, was allowing residents to pick up the bills for vacant units and also for the irrigation water in common areas.

The amended ordinance prohibits landlords from charging any more than the city would have charged the tenant, with the exception of an administrative charge not to exceed $3.
“Having the other tenants pay what is the landlord’s obligation, the landlord is making money,” said City Attorney Doug Sale, who provided clarification at the council meeting.

The amendment to the ordinance was prompted after Councilwoman Josie Strange received complaints from residents at Stone Harbor regarding utility bills.

Although the complex runs off one master meter, AUM sets up individual meters at each unit, allowing city officials to determine that many residents were being overcharged for their usage amount.

The city sent a notice of violation and cease-and-desist order to the complex in August, requesting documentation of the actual cost of operating the utility and also information from the third-party bill processor.

Shortt said Stone Harbor residents should see a reduction in their utility bills during the next billing cycle. “They’re well aware of what they need to do,” Shortt said of AUM. “Now that the ordinance is in place, it should take care of those issues.”

[ADMIN.]

A year ago 'Mary' commented:
I was amazed that the management firm is using the Core Logic firm for the checks they do on applicants for renters

I took a look at the BBB report and they are still a D- rating with 34 complaints, 18 in the last 12 months. The only info they give is a 'Yes' or a 'No' to renting to a prospective tenant.

They do not give any reason or justification. There is no way for anyone getting a 'No' to contest this and there is no way to know if this sleezy firm even did any investigation.